Frequently Asked Questions

Q. What is the most secured payment method do you accept?

A. You want the most secure payment method?
Currently we use Paypal as our payment platform, but no Paypal account is necessary, you can pay with your debit/credit card. During the checkout procedure you'll be redirected to Paypal for payment, but you DO NOT NEED to use a Paypal account, just click on "Pay with a debit, credit card or Paypal Credit"
If you want to pay in different installments or monthly payment, click on "Pay with debit, credit or Paypal Credit" and apply for a Paypal Credit.
You are automatically eligible in Paypal's Buyer Protection Program

If an eligible item that you’ve bought online doesn’t arrive, or doesn’t match the seller’s description, PayPal's Buyer Protection may reimburse you for the full amount of the item plus postage. Buyer Protection can cover your eligible online purchases, on eBay or on any other website, when you use PayPal. Conditions apply.

Q. What is the estimate time of shipping if I order today?

A. Our current shipping schedule are as follows:
12 to 15 days for manufacturing and another 12 to 15 days for shipping.
We send you photo of the exact doll we built for you based on your preference, and when you agreed and give us a confirmation, we will start the shipping process and send you tracking number so you can track the shipment wherever it is on real time.

Q. Is it really 100% Free shipping anywhere in the world?

A.  Yes it is, But in some countries such as Canada, Australia, New Zealand, some European and South America import taxes might be required at delivery. We have nothing to do with this, it is required by some countries and it usually ranges from $120 to $200 and up, depending on the doll. Buyer is responsible for import taxes and fees.

For some countries, especially in Europe, we offer a service to pre-pay VAT and import taxes, so you don't need to deal with customs, ask our team after placing your order if interested. Otherwise, we can help and advise on customs. Countries like Canada, Germany, UK, Japan or Australia usually require the submission of a proof of payment or invoice. You can provide the confirmation email, or Paypal invoice or reach out to us and we will help you with that.

We can ship to a FedEx store or DHL for you to pick it up, instead of shipping to your place. Just let us know after placing your order and we will change the shipping address.


Q. How can i be sure that this is not a scam or fake or just a blow up dolls?

A. We have been in the business for years now and have develop our credibility with our clientele' . You can do a search on google with these phrases if you want to be sure " scam?" or " Is a scam?". If we have scammed anybody from the past, we cannot hide it and google will yield results.

You can also check some of the photos of the dolls we have built before and shipped to our valued customers right here on our Dolls Shipped to customers page

 Q. Do you have a number where we can call you?

A. Yes, You can call us at +1-619-798-8391 from Monday to Sunday between 9:00 am to 5:00 pm EST 


Q. I found a doll on amazon/ aliexpress/ etc that was significantly cheaper than $1000, is this a good buy?

A. It is likely a counterfeit doll, its pictures are stolen from other manufacturers, and the doll is of low quality. A few people have reported success in buying dolls like these, but many others have been scammed by them by receiving a product not matching the description, or even nothing at all. Not to mention the ethical issues of supporting counterfeiters. You have been warned, buy at your own risk.

Q. What are the price range of a genuine sex dolls?

A. Price is a good indicator of whether a website is trustworthy or not. Sex dolls under $1000 is a very obvious sign of a scam. The price is appealing, but no legitimate sex doll sells for that cheap (unless it’s a mini-doll). Legitimate TPE sex dolls usually sell for around $1500-$2000+ (depending on the brand and size) and Silicone sex dolls usually sell for around $2000-$3000.

Q. Do you have a flexible or any payment plans or installments?

A. Yes we do have a payment plan called Layaway
We also have payment options or layaway so you can start paying for your dolls now.
Split Payments / Layaway with NO Interest:
We can split the total amount into different payments to make it easier for you. We can set a minimum payment as a deposit ($200) and you can pay the rest of the balance at your earliest convenience or whenever you want. Once you complete the order balance we will send you a confirmation email and we'll start working on your doll. No interest and you can pay whenever you want: daily, monthly, weekly. pay in full. you'll be able to pay your balance over time, whenever you want. Just send us an email and let us know what is the doll you that want and we will prepare an invoice for you allowing flexible payments so you can start paying for your doll now.
The payment of a deposit of $200 is required in order to lock the price of an invoice.
Send us an email of your doll choice with all the options you want added at and we will create a Paypal invoice for you to pay via email.

Q. How does Klarna Works?

you can order today receive your doll and pay in installments if you get approved by Klarna. Klarna allows you to slice the payment into installments and payment plans, if you pay within 12 months, you don't pay any interest, but you can arrange payments up to 24 months. You'll find the option at Checkout and will be directed to the application form, once you click on it. You will be redirected to the Klarna application form where you can select your plan, and if approved you'll be all set! sit back and relax while waiting for your doll to come.

Slice up your payment with Klarna*. Learn more.
*Klarna credit accounts are subject to credit approval and terms. Accounts are issued by WebBank, member FDIC